faq & engraving tips1. How/when will my order ship and what are the fees? Shipping charges: For purchases less than $25.00, the shipping charge is $2.50. For purchases over $25, the shipping charge is FREE! We ship via USPS 1st class mail, orders over $75 are shipped Priority. When will my order ship? Fiddledee IDs ships in-stock items within 48 hours. Any custom work such as engraved items and beaded bracelets will ship within 10 days. (We often ship in less than 10 days but please allow a few extra days during holiday and back to school season.) We will send you an e-mail notification when your order ships out! Shipping to Canada, Europe or Australia is a flat $17.50, customs may incur an additional charge. We are not liable for this additional fee. 2. What information should I have engraved on my bracelet?
Our medical ID bracelets and tags are for everyone and all conditions. Engrave information that could help in case of an emergency and you cannot speak for yourself. See “Engraving Tips” for more ideas!
A general guideline for engraving is to include: Your name Your medical condition Any severe allergies Any medication that you are taking that can have potentially dangerous interactions Any medication that should be administered An emergency phone number Your Dr’s phone number 3. How do I know what size to order? Will you make a bracelet for my size if it’s not on the chart? To measure for a bracelet, use a measuring tape to snugly measure your wrist and add 1 inch. If you find that you need a size not on our chart, simply send us an e-mail and we will custom make one for you! We do not recommend our beaded or leather bracelets for small children, our smallest beaded bracelet is 6”. Beaded bracelets pose a choking hazard for small children and the id tag may be too large for their wrist, it is best for small children to use one of our adjustable bracelets, shoe tags or beltloop tags. Below is a quick sizing chart. This is only a guide, please measure to find your correct size.
4. Are they interchangeable? Yes! Most of Fiddledee ID’s medical id bracelets are interchangeable (Simple Simon is the only one that is not); each bracelet has two sterling silver lobster clasps that attach to the ID tag. 5. How do I order just an interchangeable bracelet and how is it sized?
Choose the medical id bracelet you are interested in, select the “Medical id tag option”. Scroll down and select “Interchangeable bracelet only- NO TAG”. Please give us the length needed that would include the tag. For example, if you wear a 7.5” medical id bracelet, choose this size. We will send you a bracelet that is roughly 6” and when attached to the tag, the whole bracelet tip to tip measure 7.5”.
6. Does it matter which arm I wear the bracelet on? We have been told that EMS technicians check the left wrist first for any medical ID bracelets. 7. What happens if my bracelet breaks or does not fit properly? We warranty our products for 3 months. If your bracelet does not fit or breaks then we will restring and repair it once free. After 3 months, we will repair the bracelet for $15. (International orders, repair price is $27.50 to include shipping) Our warranty guarantees quality in workmanship under normal use. Our warranty does not cover beaded or leather jewelry worn in water or sports. Please remember, our medical id bracelets are not indestructible and should be treated with the same care as other jewelry. Please mail the bracelet to us in a padded envelope with a $15.00 check made to Fiddledee ID’s. Our mailing address is: PO Box 271199, Flower Mound, TX 75027. Please include a note with your name, address, phone number, order number if you have it, and bracelet size. 8. Can I wear my bracelets while taking a shower or swimming? Although the beads, charms and clasps are sterling silver, they are strung on jewelry wire. We use the highest quality 49 strand, nylon coated stainless steel jewelry wire but we still recommend not wearing our products in water. When worn repeatedly in water, the beaded and leather bracelets will break. The stainless steel and sterling silver chains are fine to wear in water, although the sterling will tarnish faster when exposed to chemicals. 9. Will my sterling silver tarnish?
Our sterling silver jewelry is coated with Rhodium to help resist tarnish but tarnish is… a natural phenomenon. It is the result of sulfur in the environment reacting with the metal in jewelry. All metal, except pure gold and platinum, will eventually tarnish. Heat, humidity and chemicals speed the process. Tarnish can be easily removed with a polishing cloth or sterling silver polish. Since this is a natural process, we do not consider tarnish a defect and will not replace items that just need polishing. 10. What is your return and shipping policies? We hope that you will love your jewelry however if you need to make a return, we accept returns within 30 days. We will refund any portion of the bracelet that is not custom engraved. Engraved ID tags or charms are not refundable. Shipping is also not refundable. Please return to us in padded envelope to: Fiddledee IDs, PO Box 271199, Flower Mound, TX 75027. 11. Can I mail or fax my order to you? Certainly, please make sure the engraving information is either typed or printed legibly. You are welcome to either mail or fax it to us at your convenience. WARNING Babies and children should not wear necklaces due to the risk of strangulation! Babies and children may also choke on beads or small parts should the jewelry break! Please be sure to use our medical jewelry with care around small children. Fiddledee IDs is not responsible for medical treatment received under use of our jewelry, by purchasing this medical id jewelry buyer is fully aware of Fiddledee IDs disclaimer and holds the company not responsible. _________________________________________________________ Fiddledee IDs offers free engraving! Choose your own personal inscription to be professionally engraved on any of our medical id bracelets, medical id tags, medical necklaces, dog tags and medical id charms. Our customers often ask us for engraving advice, here are a few tips!
Below is an example of the engraving on the back of our medical id tags. We engrave the back in all capital letters! YES- there is room for 5 lines on the back- but the less engraving you have, the larger your text will be!
A general guideline for medical id tag engraving is to include: Here are some medical id engraving examples: BACK Common Medical Condition Spellings
Common Allergy Spellings
Common Medical Abbreviations AC: before eating Bid: twice a day BP: blood pressure CA cancer DI diabetes insipidus DKA diabetic ketoacidosis DM diabetes mellitus DVT: Deep venous thrombosis ER: emergency room HA: headache H/O: history of HTN: hypertension IDDM: insulin dependent diabetes mellitus IRDM: insulin resistant diabetes mellitus IV: intravenous IM: intramuscular ICE: In Case of Emergency JODM: juvenile onset diabetes mellitus OD: right eye OS: left eye OU: both eyes LOC: loss of consciousness or level of consciousness NIDDM: non-insulin dependent diabetes mellitus NKA: no known allergies NKDA: no known drug allergies NRM: no regular medications NSAID: non-steroidal anti- inflammatory drugs N/V: Nausea or vomiting. PMH: previous medical history PRN: as needed q.d.: Each day. As in taking a medicine daily. q.i.d.: Four times daily. As in taking a medicine four times daily. q2h: Every 2 hours. As in taking a medicine every 2 hours. q3h: Every 3 hours. As in taking a medicine every 3 hours. qAM: Each morning. As in taking a medicine each morning. qhs: At each bedtime. As in taking a medicine each bedtime. qod: Every other day. As in taking a medicine every other day. qPM: Each evening. As in taking a medicine each evening. R/O: Rule out. SX: symptoms S/S: signs and symptoms STAT: immediately SOB: shortness of breath tab: tablet TB: tuberculosis TPR: temperature, pulse, respiration YOB year of birth Please let us know if you need assistance with your medical id item! Fiddledee IDs offerms charming medical id bracelets and medical id jewelry to children and adults! Stay safe in style!
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